OutsourceRCM was established in 2023 as the dedicated healthcare revenue cycle management arm of Flatworld Solutions Inc. (est. 2004). It was formerly known as MedBillingExperts, which focused primarily on core RCM billing support for healthcare providers.
As client needs expanded, ORCM evolved into a comprehensive RCM partner. Today, it offers a full spectrum of services, including pre-charting, appointment scheduling, insurance verification, pre-authorization, medical coding, and payment reconciliation, alongside core capabilities such as charge entry, payment posting, denial management, AR follow-up, and end-to-end financial workflow.
Today, ORCM supports solo practitioners, group practices of all sizes and specialties, MSOs, and hospitals across the United States with structured, compliant, and payer/state specific RCM services designed to reduce billing delays, improve reimbursements, and strengthen financial operations.
Payer-specific claim review before submission
Denial follow-up with root-cause tracking and closure ownership
AR follow-up focused on aging, payer response, and reimbursement delays
Time-zone aligned delivery support for uninterrupted workflow continuity
HIPAA-compliant processes across billing, documentation, and reporting
Reporting and escalation cadence to support better revenue cycle visibility
Director – Healthcare Operations, Business Development & Transformation
Yogesh Kumar is a healthcare industry leader with over 25 years of experience in the U.S. healthcare sector, with deep expertise in healthcare operations, business development, revenue cycle workflows, CRM platforms, HL7 integrations, workflow automation, and technology-led transformation. Since 2001, he has worked with multi-specialty physician groups, hospitals, urgent care centers, and rural healthcare organizations across the United States.
At OutsourceRCM, Yogesh leads healthcare operations and plays a strategic role in client acquisition, solution consulting, onboarding, transition management, and business growth. He works closely with healthcare organizations to understand operational challenges, design scalable solutions, and build long-term partnerships. He is also a strong advocate of using technology, AI, and automation to improve efficiency, patient and provider experiences, margins, and sustainable growth.
Yogesh Kumar V | LinkedIn
Chandru Jayashelan is a healthcare growth leader at OutsourceRCM, focused on outbound sales, go-to-market strategy, client relationships, and RCM operations. He works closely with physicians and healthcare providers across the United States to understand their revenue cycle challenges and position solutions that improve billing efficiency, reimbursement performance, compliance, and overall financial outcomes.
Chandru Jayashelan is a healthcare growth leader at OutsourceRCM, focused on outbound sales, go-to-market strategy, client relationships, and RCM operations. He works closely with physicians and healthcare providers across the United States to understand their revenue cycle challenges and position solutions that improve billing efficiency, reimbursement performance, compliance, and overall financial outcomes.
Chandru Jayashelan | LinkedIn
Healthcare Growth Strategist
We entered the healthcare revenue cycle space with mature delivery processes, a HIPAA-compliant infrastructure, and a team trained across 30+ medical specialties.
Today, we serve 200+ active providers across the United States, processing over 200,000 claims and maintaining a 98% client retention rate. These numbers reflect not just operational capability, but the trust healthcare organizations place in us as a revenue cycle partner.
Our commitment to staying ahead of evolving payer regulations, coding updates, and reimbursement policy changes means our clients are never caught off guard. We monitor the landscape, so you don't have to.
Our values are reflected in how we manage claims, denials, AR follow-ups, reporting, and client communication. We are committed to accuracy, accountability, compliance, and operational consistency at every step.
We hold ourselves to the highest standards of accuracy, professionalism, and process quality in everything we deliver.
We operate with complete confidentiality, ethical practices, and strict HIPAA compliance.
We work as partners, not vendors. The best outcomes happen when our team and yours operate as one.
Healthcare regulations change. Payer rules shift. We invest in keeping our teams up to date, so your billing never falls behind.
Every workflow, every report, every escalation path is designed around your operational needs.
We use automation to improve speed, consistency, and visibility, while trained RCM specialists handle exceptions, compliance checks, and final review.
Operating Fit: Scoped around provider volume, specialty complexity, payer mix, and billing gaps.
Revenue Leakage Control: Focused on reducing claim errors, denials, AR delays, and missed follow-ups.
Exception Visibility: Flags claim issues and denial patterns earlier for expert review.
Governance Maturity: Built on ownership checkpoints, escalation paths, review cadence, and performance tracking.
Scalable Engagement Scope: Supports full-cycle RCM, selective workflows, backlog recovery, or ongoing delivery extension.
