Our Healthcare Revenue Cycle Management Journey

Healthcare billing can be complex. Even small errors can delay payments, increase denials, and affect cash flow. OutsourceRCM, established in 2023 as the healthcare RCM arm of Flatworld Solutions Inc. (est. 2004), delivers compliant, efficient, and scalable revenue cycle management solutions tailored to your organization’s needs.

Our team focuses on what matters most:

Ensuring claims are accurate and aligned with payer-specific billing rules
Managing denials efficiently and following up promptly
Accelerating reimbursements to improve cash flow visibility

We combine experienced staff, proven processes, and technology-driven tools to reduce rework, speed up revenue recovery, and maintain full HIPAA compliance across all workflows.

Operational Highlights:

High first-pass clean claim rates that maximize revenue
24/7 global support for uninterrupted operations
Streamlined workflows that reduce rework and shorten reimbursement cycles

Partner with OutsourceRCM for healthcare billing support that goes beyond operations we become a strategic partner, helping your organization thrive financially and operationally.

Our Journey: Pioneers in Healthcare BPO Services

Since its inception as part of Flatworld Solutions Inc., OutsourceRCM has grown into a leading provider of healthcare Business Process Outsourcing (BPO) services. Over the years, we have built extensive expertise in addressing the complex needs of the healthcare sector. Our commitment to staying ahead of evolving regulations and insurance reimbursement policies has helped us maintain a strong track record of maximizing client claim recoveries.

Our Mission

"To empower healthcare providers to focus on what matters most – delivering exceptional patient care, through our top-notch, compliant, and cost-effective healthcare services backed by modern technology, skilled resources, and proven methodologies."

Our Vision

"To become the most trusted and preferred healthcare BPO service provider, setting new standards of excellence, and driving success for our clients through enhanced healthcare delivery while ensuring financial stability."

Our Promise

"At OutsourceRCM, we prioritize your needs, ensuring that your operations run smoothly, efficiently, and profitably. Trust us to be your reliable partner in healthcare BOP services."

Our Values

Integrity, Innovation, Excellence, and Commitment underpin everything we do at OutsourceRCM. We are committed to delivering high-quality services, fostering a culture of continuous improvement, and maintaining utmost transparency and ethical conduct in all our dealings.

Excellence

We are dedicated to delivering services of the highest quality, upholding the utmost standards of accuracy, professionalism, and innovation.

Integrity

We operate with unwavering integrity, ensuring complete confidentiality, ethical practices, and strict compliance with HIPAA regulations.

Collaboration

We believe in the power of collaboration, both within our team and with our clients. Together, we achieve more.

Continuous Learning

We embrace change and seek opportunities to learn, adapt, and improve in a rapidly evolving healthcare landscape.

Client-Centric

Our clients are at the heart of everything we do. We are committed to understanding and fulfilling their unique needs and expectations.

About us